For European Union data protection purposes, when we act as a controller in relation to your personal data, our representative (Privacy Officer) in the European Union can be contacted on [email protected]
COLLECTION OF PERSONAL INFORMATION
INFORMATION THAT WE COLLECT
We will only collect information about you when you provide it to us, and we only collect information to provide better services to all of our users and customers.
We collect information in three ways:
HOW WE USE YOUR INFORMATION
We may use, or disclose to third parties, the information you give to us directly and the information we receive from third parties in order to:
We may use the information we collect through your use of our services to:
We use a number of security measures to protect the information you provide to us. We protect your personal information by:
ACCURACY AND RETENTION
You are entitled to request access to and correction of all personal data you provide us in a standard machine readable format, or to delete your personal information from our records at any time by contacting us at [email protected]
We’ll otherwise retain your personal information for as long as we have a relationship with you. Thereafter, we’ll make sure it’s deleted or anonymised.
You have the right to access personal information held by us about you, subject to the restrictions provided by law. We endeavour to keep information about you as accurate as possible. If you are concerned about our use of your personal information or if you would like to review or change the information you have supplied to us, please email [email protected]
CROSS-BORDER DATA FLOW
As is the case throughout the Australian financial services industry (and other major industries), technology allows for services to be provided by different service providers including some that are located overseas. We use overseas service providers for some of our activities and services provided to you including assisting you to build your unique personal profile as a member of Lodex, for filtering, hosting, or storage and reporting and analytical and development purposes. This may require us to disclose personal information to those service providers. We may also disclose such information to other overseas recipients for the purposes listed in this Policy, but only when the disclosure is permitted under the Privacy Act.
When we share data, it may be transferred to, and processed in, countries other than the country in which you live.
If you live in the European Economic Area (EEA), this means that your data may be transferred outside of the EEA. Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data or to a third party where we have approved transfer mechanisms in place to protect your personal data – i.e., by entering into the European Commission’s Standard Contractual Clauses, or by ensuring the entity is Privacy Shield certified.
COOKIES, WEBSITE SECURITY, AND WEBSITE ADVERTS
Whenever personal information is sent on our website we use high security levels to protect it. Lodex is hosted in a PCI compliant environment, meaning that our servers and systems are monitored constantly to ensure all services provided by lodex.co are as secure as they can be and we do not hold individual compliance.
We use SSL Data Encryption, which is the security technology for encrypting a link between a web server and a browser. You can check by clicking on the internet browser's padlock or key icon. Unfortunately, no data transmission over the internet can be guaranteed as totally secure. We take reasonable steps to protect the information in our systems from misuse, interference, loss, and any unauthorised access, modification or disclosure.
'Cookies' are a packet of information allowing a website to identify and interact with a computer. Cookies don’t identify you, but they do identify your browser type and Internet Service Provider. You may change your cookie settings on your browser. If you block cookies, our website may not work effectively. To evaluate the effectiveness of our website advertising, we may use third parties to collect statistical data. No personal data is collected on these occasions.
Your IP address is the identifier for your computer when you are using the internet. It may be necessary for us to collect your IP address for your interaction with various parts of our website.
INFORMATION FROM THIRD PARTIES
As we try to connect you with service providers, our website contains links to the websites of third party providers of goods and services (Third Party websites). We are not responsible for the content on Third Party websites. If you have accessed Third Party websites through our website and if those third parties collect information about you, we may also collect or have access to that information as part of our arrangements with those third parties.
HOW TO COMPLAIN IF YOU FEEL THAT WE HAVE BREACHED OUR PRIVACY OBLIGATIONS, AND HOW WE WILL RESPOND
If you would like to complain about how we have managed our privacy our obligations, or handled your personal information, please contact our Privacy Officer at:
Email: [email protected]
Alternatively, you may wish to write to our Privacy Officer at the following address:
By providing your email, you consent to this Disclosure Consent.